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FAQ

Questions, answered straight

No fine print, no runaround. If your question isn't here, just call us.

For homeowners

Using HRC to find a contractor

Yes. We're paid by the contractors, not by you. There's no fee, no membership, and no obligation when we match you.

Two big things. First, we use real human dispatchers — not auto-routing. Second, we send your project to one matched contractor, not five at once. So your phone doesn't blow up for weeks.

Yes. We verify state licensing, insurance, and recent project history before any contractor receives a lead from us. We also track post-job feedback and remove pros who don't perform.

A real person from our Southern California dispatch center calls you within 60 seconds. They ask a few quick questions about your project and connect you to the right vetted contractor — usually while you're still on the line.

No. We share your project details only with the one contractor we match you with. We don't sell lists, and we don't send marketing on behalf of third parties.

Tell us. We'll match you with a different vetted pro at no cost. We track post-project feedback and remove contractors who don't deliver.

For contractors

Joining the HRC network

Leads are priced per service and per tier — flat-rate exclusive leads typically run $25–$125, shared leads less. You see the price before you buy. No subscription.

Before a lead reaches you, a live dispatcher has called the homeowner and confirmed they own the property, the project is real, the timeline is reasonable, and the budget fits the scope.

Flag it in your dashboard. Wrong number, duplicate, non-homeowner, or fake details qualify for a replacement credit, reviewed within 24 hours.

Once your license and insurance are verified (usually within 48 hours), you start receiving matched leads in your service area as soon as homeowners submit them.

No. You set your services, service area, and monthly capacity. You only buy the leads you want.

Still have a question?

The fastest answer is a phone call. Tell us your project and a real person picks up.